Except as otherwise stated by state law, Gift Certificates issued are only valid for use at Therapeutic Hands Massage, LLC and must be presented at time of service. Maintenance, dormancy or service fees do not apply to balances on gift certificates. We encourage you to hold your gift certificate securely, Gift certificates that are lost or stolen cannot be replaced or refunded and Therapeutic Hands Massage, LLC shall not be responsible for lost or stolen gift certificates. Gift certificates are not redeemable for cash, and all gift certificate sales are final and non-refundable. All gift certificates must be redeemed on or before the expiration date issued. Purchase amounts that exceed the value of the tendered gift certificate will be the clients responsibility for the additional payment for the balance due.